Technical Support Representative - Client Care Agent

Sapient Global Services
Posted 8 days ago
Location:
Valenzuela, National Capital Region
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Senior High School
Salary:
28.000,00 ₱ /  Monthly
Job Description
Easy and Fast One-day hiring process and earn up to 28k monthly plus more benefits! We are looking for a Customer Service Representative - Tech Support Specialist in our Metro Manila Sites! This is a limited slot and urgent hiring, so don't miss this career opportunity. Apply now!

Responsibilities:
• Provide technical support and troubleshoot hardware, software, or network issues
• Assist customers with product setup, installation, and usage guidance
• Escalate complex technical problems to specialized teams when necessary
• Document customer interactions and solutions accurately in the system
• Meet performance goals for resolution time, customer satisfaction, and call quality

Qualifications:
• High school diploma or equivalent
• Strong communication skills with a clear and patient approach
• Basic technical knowledge of hardware, software, or networking
• Computer literate with good troubleshooting and multitasking abilities
• Ability to assist customers effectively in a fast-paced, tech-driven environment

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!

Give us a ring, and let’s talk about how we can help you. Apply today!
Number of vacancies: 50
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Company Description
SAPIENT BPO is one of the fast growing company in this BPO industry. We do business with people for our people. We believe that the growth and development of our employees is the growth of our company as well.
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