Location:
Kasambangan Cebu City, Cebu
Contract Type:
Full Time
Experience Required:
3 to 4 years
Education Level:
Bachelor’s Degree
Salary:
40.000,00 ₱ /
Monthly
Job Description
This role will be a pivotal leader responsible for optimizing staffing strategies, ensuring operational efficiency, and driving profitability within our technical help desk operations. This role demands a proactive individual who can identify client needs, develop effective staffing solutions, and lead a team of analysts to achieve high levels of productivity and service quality. The ideal candidate will possess strong analytical skills, exceptional leadership capabilities, and a deep understanding of contact center dynamics in a BPO environment.
Qualifications:
• Graduate in Business Management course
• Preferable with 2 yrs experience as Workforce Supervisor or Manager
• Experience to handle a team
• Proficient in Office Management Tools (Excel, Word)
• Analytical and Problem-Solving skills
• Business Acumen competency
Qualifications:
• Graduate in Business Management course
• Preferable with 2 yrs experience as Workforce Supervisor or Manager
• Experience to handle a team
• Proficient in Office Management Tools (Excel, Word)
• Analytical and Problem-Solving skills
• Business Acumen competency
Number of vacancies:
2
Company Description
Setting the Standard in Cost-effective BPO Services and Solutions
We have won numerous “BEST VENDOR” awards from our Fortune 500 Clients. We WOW you with dependable performance, our ability to hit all metrics consistently gives you confidence in us. Our client’s appreciation is a strong attestation to our ability.
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