Operations Manager

Quarto PH
Posted yesterday
Location:
Taguig, National Capital Region
Contract Type:
Full Time
Experience Required:
3 to 4 years
Education Level:
Bachelor’s Degree
Salary:
45.000,00 ₱ /  Monthly
Job Description
Key Responsibilities:
Operations Management

-Supervise day-to-day operations of the dormitory including front desk, housekeeping, and maintenance.
-Ensure all facilities and amenities are functioning efficiently and are well-maintained, including regular fumigation and garbage disposal/waste management.
-Coordinate repairs and renovations as needed within budget constraints.
-Laundry services: supervise laundry operations.
-Ensures strict enforcement of all approved and agreed-upon standard operating procedures (SOPs).
-Ensure clear and effective communication between the onsite housekeeping team and Groteam to coordinate key issues and actions.

Tenant Relations & Customer Service
-Address tenant concerns, complaints, and inquiries promptly and professionally.
-Ensure high levels of tenant satisfaction to encourage renewals and referrals.
-Enforce house rules and maintain order among tenants.

Staff Supervision
-Hire, train, and manage dormitory and laundry staff (e.g., caretakers, janitors, security guards, laundry staff).
-Create work schedules and ensure adequate staffing levels at all times.
-Conduct regular performance evaluations and staff meetings.

Financial Management
-Monitor income and expenses, ensuring profitability while keeping costs low.
-Prepare and manage budgets; oversee billing and collection of rent and utility payments.
-Provide monthly financial and occupancy reports to the owner/management.

Marketing & Occupancy
-Develop strategies to maintain high occupancy rates (e.g., ensure tenants complete exit survey (Quarto 5 Questions).
-Conduct room showings, manage reservations, and facilitate move-ins/outs.

Compliance & Safety
-Ensure compliance with local government requirements (e.g., fire safety, sanitation, business permits).
-Implement safety protocols and emergency preparedness plans.

Working Conditions:
Hybrid work from Monday-Friday. Requires occasional site visit.
On-call availability for emergencies.
May require occasional weekend or evening work, especially during move-in/move-out periods.
Number of vacancies: 1
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Company Description
About Quarto PH Quarto PH is a forward-thinking co-living venture located in Taguig, Metro Manila—strategically situated at 339 Panay Street. Designed for professionals and creatives seeking both convenience and community, Quarto offers thoughtfully curated living spaces that blend comfort, collaboration, and connection. Our Mission We are on a mission to redefine urban living by providing meaningful residential experiences near key employment hubs in Metro Manila. At Quarto, we champion healthy, sustainable living environments where residents can live, work, and thrive together.
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