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CSR - Airline Ticketing Booking Agent

Sapient Global Services
Posted 12 days ago
Location:
Kamuning, National Capital Region
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Senior High School
Salary:
28.000,00 ₱ /  Monthly
Job Description
Easy, no-hassle and Fast One-day Hiring process! Earn up to 28k monthly plus more benefits! We are looking for a Travel Representative in our Metro Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!

Responsibilities:
• Manage travel bookings, inquiries, and changes with precision and care.
• Provide detailed information about travel options, rates, and itineraries.
• Process reservations, cancellations, and adjustments efficiently.
• Resolve travel-related issues and escalate complex cases as needed.
• Meet performance targets for productivity, quality, and customer satisfaction.
• Maintain accurate records of travel arrangements and customer interactions.

Qualifications:
• High school diploma or equivalent required; a degree in Travel and Tourism, Hospitality, or a related field is a plus.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients and understand their needs
• Strong problem-solving and decision-making skills, with the ability to handle complex customer inquiries and complaints
• Knowledge of travel products and destinations, including flight routes, hotel chains, and rental car companies
• Familiarity with travel booking systems, such as Amadeus, Sabre, or Galileo, is a plus
• Ability to work in a fast-paced and dynamic environment, and adapt to changing customer needs and priorities

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
Number of vacancies: 50
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Company Description
SAPIENT BPO is one of the fast growing company in this BPO industry. We do business with people for our people. We believe that the growth and development of our employees is the growth of our company as well.
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