Location:
Catarman Liloan Cebu PH, Cebu
Contract Type:
Contract
Experience Required:
1 year
Education Level:
Senior High School
Salary:
20.000,00 ₱ /
Monthly
Job Description
-Respond to customer inquiries promptly and professionally through various communication channels.
-Provide accurate information about products, services, policies, and procedures.
-Resolve customer complaints, issues, and requests efficiently and courteously.
-Maintain customer records by updating account information.
-Escalate complex issues to the appropriate department or supervisor when necessary.
-Follow up with customers to ensure their concerns are resolved and they are satisfied with the service.
-Assist in identifying customer needs and suggesting relevant products or services.
-Adhere to company policies, quality standards, and performance metrics.
-Participate in team meetings, training, and continuous improvement initiatives.
-Provide accurate information about products, services, policies, and procedures.
-Resolve customer complaints, issues, and requests efficiently and courteously.
-Maintain customer records by updating account information.
-Escalate complex issues to the appropriate department or supervisor when necessary.
-Follow up with customers to ensure their concerns are resolved and they are satisfied with the service.
-Assist in identifying customer needs and suggesting relevant products or services.
-Adhere to company policies, quality standards, and performance metrics.
-Participate in team meetings, training, and continuous improvement initiatives.
Number of vacancies:
3
Company Description
Discover the power of personalized communication with our center. With a focus on excellence, we excel in outbound call services that amplify your brand's outreach, and inbound customer service that fosters unparalleled satisfaction – where excellence meets efficiency. We take pride in offering comprehensive and professional services, combining outbound calling campaigns to maximize your business reach with inbound customer service, ensuring seamless interactions with your clientele. Our specialization in virtual assistance empowers our highly skilled team to proficiently handle diverse tasks, from administrative support to technical queries – all tailored to suit your specific needs. Trust in our commitment to delivering exceptional solutions, bolstered by cutting-edge technology and a customer-centric approach. Let us be your trusted partner in elevating your business to new heights. We excel in outbound call services, amplifying your brand's outreach, and fostering unparalleled satisfaction through our inbound customer service. Our dedicated team of professionals stands ready to tackle administrative tasks, manage inquiries, and optimize workflow efficiency with our comprehensive suite of virtual assistance solutions. Embracing a customer-first philosophy, we tailor solutions to benefit your business while maintaining an agile approach to adapt to ever-evolving demands. Experience the difference with our streamlined and cost-effective services, designed to enhance your operational success. Our expert team thrives on delivering exceptional outbound call campaigns, propelling your business growth with targeted leads and enhanced conversions. For inbound customer service, we pride ourselves on nurturing meaningful relationships with our customers, ensuring their satisfaction and loyalty.
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