IT Manager (HMO company)

Dempsey Resource Management Inc.
Posted 6 days ago
Location:
Makati, National Capital Region
Contract Type:
Full Time
Experience Required:
3 to 4 years
Education Level:
Bachelor’s Degree
Job Description
• Bachelor's degree in Information Technology, Computer Science, or related field
• 3 years and above experience
• Technological Platforms, Microsoft 365, Smartsheet, Programming
Knowledge
• IT service management (ITIL v4), incident/problem/change, CMDB
• Core infrastructure: LAN/WAN, VPN, DNS/DHCP, NAT, Wi-Fi, AD/Azure AD/Entra ID
• Cloud platforms: AWS/Azure/GCP (networking, IAM, cost management, backup/DR)
• Cybersecurity basics: ISO 27001/NIST CSF, patching, endpoint protection, MFA/SSO, DLP
• End-user platforms: Windows/macOS, MDM (Intune/Jamf), Office 365/Google Workspace
• DevOps/IaC fundamentals: CI/CD, Git, scripting, Terraform/ARM, container concepts
• Data protection & resilience: backups, DR/BCP, RPO/RTO, logging/observability
• Vendor/SaaS & licensing models, IT asset & software asset management (ITAM/SAM)
*SKILLS:
• Project/portfolio management, road mapping, prioritization, delivery to scope/schedule
• People leadership: coaching, performance management, hiring, delegation
• Incident/problem management, RCA, post-mortems, MTTR reduction
• Budgeting & cost optimization (FinOps), forecasting, chargeback/show back
• Vendor evaluation, negotiation, contract/SLA management
• Automation & scripting (PowerShell, Bash, Python); task orchestration
• Documentation & diagramming (SOPs, runbooks,
Visio/Lucidchart/Draw.io)
• KPI design & reporting (SLAs, uptime, availability, MTBF/MTTR), dashboarding
*COMPETENCIES:
• Customer-centric mindset; strong stakeholder management
• Strategic and systems thinking; ability to balance risk, cost, and value
• Clear communication to executives; concise incident comms
• Decision-making under pressure; bias for action and ownership
• Change leadership and organizational influence; adept at prioritization
• Risk/compliance orientation; data-driven problem solving
• Collaboration across product/finance/security

SALARY:
50,000-100,000

WORK SCHEDULE:
8:30AM-5:30PM
Number of vacancies: 1
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Company Description
We are an executive search company engaged in the sourcing and referral of college graduates and professionals in the fields of Accounting, Finance, Engineering, Sales, Marketing, Web & Programming, HR & Admin, Behavioral Science, Arts and related fields.
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