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Ticketing and Reservation Supervisor

SBT Holdings
Posted 23 days ago
Location:
Muntinlupa, National Capital Region
Contract Type:
Full Time
Experience Required:
2 years
Education Level:
Bachelor’s Degree
Job Description
Educational Attainment
-Bachelor’s degree in Tourism, Hospitality Management, or any related four-year course (strongly preferred).
Qualifications:
-Minimum of 2–3 years of relevant experience in ticketing, reservations, or travel operations, with at least 1 year in a supervisory or team lead capacity.
-Proficient in MS Office applications (Word, Excel, Outlook) and reservation systems or GDS platforms (e.g., Amadeus, Sabre) is an advantage.
-Strong leadership skills with the ability to manage, coach, and develop a high-performing team.
-Excellent command of English, both verbal and written, with strong interpersonal and customer service skills.
-High attention to detail, organizational excellence, and ability to streamline processes for efficiency.
-Able to work well under pressure, manage shifting priorities, and meet deadlines with minimal supervision.
-Professional, service-oriented, and capable of handling escalated client concerns effectively.
-Flexible and adaptable in a fast-paced, customer-focused environment.
-Willing to work on-site in Salcedo, Makati.
Number of vacancies: 1
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Company Description
SBT Holdings Inc. is a premier holding company. Focused investments are carried out via its subsidiaries across a wide range of industries with the primary goal of investing in various sectors including construction, mining, trading, insurance, real state, etc. The company is respected for the active role it plays in the companies in which it invests, and its ability to add value to investments across a wide range of industries. It does this by fostering talent and encouraging initiative at all levels. The company has a long-term investment perspective and prefers to grow initially in fields where the management has significant experience. The company make most investments using equity and with a strong support from financial banks which allows optimum flexibility in terms of financing, and consequently swift investment decisions. SBT maintains close relationships with its investments and is perpetually devotes effort to developing its networks in order to identify appropriate further investment opportunities. Under the leadership of the Company’s Founder and Chairman, inspired by a forward-looking mindset, flexible investment strategies and sustained value-added services, SBT is geared toward cultivating influential enterprises. At the same time, SBT pays high attention and gives full play to talents, discovers and trains leaders in various industries, and provides a career platform for its employees, all of which have greatly stimulated the corporate’s vitality for development. The SBT head-quarters operate in the leading financial and central business district in the Philippines located at the heart of Alabang, Muntinlupa in Metro Manila. SBT is domestic corporation duly registered under the laws of the Republic of the Philippines.
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