Location:
BRIDGETOWNE, Quezon
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Junior High School
Salary:
27.000,00 ₱ /
Monthly
Job Description
Key Responsibilities
Answer inbound/outbound calls in a professional and friendly manner
Assist customers with inquiries, complaints, and requests
Update and maintain accurate customer records in the system
Follow scripts, processes, and guidelines to ensure service quality
Achieve performance metrics including quality, efficiency, and customer satisfaction
Work closely with teammates and leaders to improve customer service delivery
Qualifications
At least High School Graduate (old curriculum) or Senior High Graduate (K-12)
Excellent English communication skills (verbal & written)
Basic computer skills and ability to navigate systems
Amenable to shifting schedules, weekends, and holidays
BPO experience is a plus but not required
Willing to work onsite in Bridgetowne, Pasig
Answer inbound/outbound calls in a professional and friendly manner
Assist customers with inquiries, complaints, and requests
Update and maintain accurate customer records in the system
Follow scripts, processes, and guidelines to ensure service quality
Achieve performance metrics including quality, efficiency, and customer satisfaction
Work closely with teammates and leaders to improve customer service delivery
Qualifications
At least High School Graduate (old curriculum) or Senior High Graduate (K-12)
Excellent English communication skills (verbal & written)
Basic computer skills and ability to navigate systems
Amenable to shifting schedules, weekends, and holidays
BPO experience is a plus but not required
Willing to work onsite in Bridgetowne, Pasig
Number of vacancies:
100
Company Description
They specialize in connecting businesses with top talent and providing tailored solutions for HR and operational challenges. STACKph also offers IT Security Services and has a focus on helping businesses expand into Southeast Asia.
View Company Profile