Location:
SM Clark, Pampanga
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Junior High School
Salary:
27.000,00 ₱ /
Monthly
Job Description
As a Telco Customer Service Representative, you will assist customers with inquiries regarding mobile, internet, or cable services. You’ll handle billing concerns, technical issues, and account management while ensuring high-quality service and customer satisfaction.
Job Description:
Respond to customer inquiries via phone, chat, or email
Assist with service activations, troubleshooting, and billing concerns
Guide customers in using telco products and resolving technical issues
Ensure customer satisfaction by providing timely and accurate solutions
Document interactions and escalate unresolved concerns
Maintain professionalism and adhere to company policies
Qualifications:
With at least 6 months BPO experience
Strong communication and problem-solving skills
High school graduate or higher
Tech-savvy and knowledgeable in telco services is a plus
Amenable to shifting schedules and onsite work in Pampanga
Perks & Benefits:
Up to ₱27,000 monthly salary
HMO from Day 1
Performance incentives
Paid training and career development
Government-mandated benefits
Job Description:
Respond to customer inquiries via phone, chat, or email
Assist with service activations, troubleshooting, and billing concerns
Guide customers in using telco products and resolving technical issues
Ensure customer satisfaction by providing timely and accurate solutions
Document interactions and escalate unresolved concerns
Maintain professionalism and adhere to company policies
Qualifications:
With at least 6 months BPO experience
Strong communication and problem-solving skills
High school graduate or higher
Tech-savvy and knowledgeable in telco services is a plus
Amenable to shifting schedules and onsite work in Pampanga
Perks & Benefits:
Up to ₱27,000 monthly salary
HMO from Day 1
Performance incentives
Paid training and career development
Government-mandated benefits
Number of vacancies:
100
Company Description
Since 2019, STACKph has been on a mission to empower businesses by connecting them with top talent and delivering innovative solutions for long-term success. What started as a vision to simplify HR challenges has grown into a global partnership, making STACKph a trusted name in Recruitment Process Outsourcing (RPO), Business Process Outsourcing (BPO), and Employer of Record (EOR) services. We’re here to help your organization thrive with scalable, efficient, and tailored solutions that tackle your toughest operational hurdles—across any industry
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