Location:
cebu, Cebu
Contract Type:
Full Time
Experience Required:
5 to 10 years
Education Level:
Bachelor’s Degree
Salary:
180.000,00 ₱ /
Monthly
Job Description
Senior Operations Manager – Healthcare Account
Company: [Your Company Name]
Location: IT Park, Cebu (Onsite)
Position Type: Full-Time, Night Shift
Salary: Php 150,000 185,00
Start Date: ASAP
Job Summary
We’re seeking an experienced Senior Operations Manager to lead a healthcare account in a BPO setup. The ideal candidate will manage operations, ensure team efficiency, and maintain client expectations.
Key Responsibilities
Oversee day-to-day operations of the healthcare account
Lead and mentor a team of operations staff
Monitor performance metrics and drive continuous improvement
Coordinate with internal stakeholders and clients
Implement best practices to meet service-level agreements (SLAs)
Qualifications
4 to 10 years of BPO experience, preferably with healthcare accounts
Strong leadership and performance-management skills
Comfortable with onsite placement at IT Park, Cebu
Available for night shifts
Immediate availability is a plus
Company: [Your Company Name]
Location: IT Park, Cebu (Onsite)
Position Type: Full-Time, Night Shift
Salary: Php 150,000 185,00
Start Date: ASAP
Job Summary
We’re seeking an experienced Senior Operations Manager to lead a healthcare account in a BPO setup. The ideal candidate will manage operations, ensure team efficiency, and maintain client expectations.
Key Responsibilities
Oversee day-to-day operations of the healthcare account
Lead and mentor a team of operations staff
Monitor performance metrics and drive continuous improvement
Coordinate with internal stakeholders and clients
Implement best practices to meet service-level agreements (SLAs)
Qualifications
4 to 10 years of BPO experience, preferably with healthcare accounts
Strong leadership and performance-management skills
Comfortable with onsite placement at IT Park, Cebu
Available for night shifts
Immediate availability is a plus
Number of vacancies:
5
Company Description
GGAS – Global Gateway Administrative Solutions
Business Process Outsourcing (BPO) Company Profile
Company Overview
GGAS (Global Gateway Administrative Solutions) is a forward-thinking BPO company based in the Philippines, dedicated to delivering high-quality outsourcing services to global clients across diverse industries. We specialize in healthcare support, customer service, back-office solutions, and administrative operations—streamlining processes so our partners can focus on growth and core competencies.
Mission
To provide reliable, cost-effective, and scalable BPO services that empower businesses to operate more efficiently and serve their customers better.
Vision
To be a trusted global outsourcing partner known for innovation, quality, and operational excellence.
Core Services
Healthcare BPO (RCM, medical billing, prior authorization, patient support)
Customer Support (voice/non-voice, chat, email support)
Back-Office Processing (data entry, transcription, document processing)
Recruitment Process Outsourcing (RPO)
Technical Support and Helpdesk Services
View Company Profile
