Customer Service Representative - Call Center Agent

GDV StackPh
Posted 4 days ago
Location:
Cebu City, Cebu
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Senior High School
Job Description
Job Description:
We are currently seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives at our Cebu I.T. Park office. This role offers an excellent opportunity for candidates who are passionate about delivering outstanding customer experiences and who thrive in a collaborative, fast-paced environment.

As a Customer Service Representative, you will be responsible for addressing customer inquiries, resolving concerns, and providing accurate information through various communication channels. Your ability to engage with customers in a courteous and professional manner will be essential to ensuring high levels of satisfaction and service excellence.

Qualifications:
Educational Background:

High School Graduate (Old Curriculum)

Senior High School Graduate

College Graduate (any course)

Experience:

Open to candidates with or without prior experience in the BPO (Business Process Outsourcing) industry

Required Skills and Competencies:

Excellent verbal and written communication skills

Strong interpersonal and problem-solving abilities

Ability to manage customer interactions with professionalism and patience

Adaptability to a dynamic and fast-paced work environment

Collaborative mindset with a positive and proactive attitude

Compensation & Benefits:
Competitive monthly salary of ₱26,000

Health Maintenance Organization (HMO) coverage

Night differential pay

Performance-based incentives

If you are committed to providing exceptional service and are looking to grow within a supportive and professional setting, we invite you to apply and become a valued member of our team.
Number of vacancies: 40
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Company Description
We are a leading provider of innovative customer service solutions, committed to delivering exceptional support to clients across diverse industries. With a strong presence in the BPO sector, our company is known for its dedication to service excellence, operational efficiency, and customer satisfaction. Located in the heart of Cebu I.T. Park, we offer a dynamic and professional work environment where individuals are empowered to grow, contribute, and succeed. Our organization values teamwork, continuous learning, and a customer-first mindset, which drives our commitment to excellence in every interaction. We offer competitive compensation packages, including HMO coverage, night differential pay, and performance-based incentives, to ensure our team members are well-supported both personally and professionally. Whether you are an experienced professional or just beginning your career, we provide the resources and opportunities to help you thrive in a fast-paced and rewarding industry.
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