Location:
Balintawak, National Capital Region
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Senior High School
Salary:
25.000,00 ₱ /
Monthly
Job Description
We are urgently hiring for a Customer Service Representative - Shipping and Logistics Account at Metro Manila Sites! One-day Hiring Process! Earn up to 25k monthly! Plus more benefits! This is a limited slot. Apply now!
Responsibilities:
• Handle inbound and outbound calls to assist customers with tracking shipments and resolving inquiries.
• Provide accurate information on shipping rates, delivery times, and product availability.
• Address customer concerns regarding lost or delayed shipments and offer solutions.
• Coordinate with logistics teams to ensure timely and accurate deliveries.
• Maintain detailed records of customer interactions and service requests.
• Resolve billing issues and process payment inquiries related to shipments.
Qualifications:
• High school diploma or equivalent; Bachelor's degree is a plus.
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and attention to detail.
• Previous experience in customer service or a call center environment preferred.
• Knowledge of logistics, shipping, and delivery processes is an advantage.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Interested? Submit your application and receive a quick response within a day!
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Responsibilities:
• Handle inbound and outbound calls to assist customers with tracking shipments and resolving inquiries.
• Provide accurate information on shipping rates, delivery times, and product availability.
• Address customer concerns regarding lost or delayed shipments and offer solutions.
• Coordinate with logistics teams to ensure timely and accurate deliveries.
• Maintain detailed records of customer interactions and service requests.
• Resolve billing issues and process payment inquiries related to shipments.
Qualifications:
• High school diploma or equivalent; Bachelor's degree is a plus.
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and attention to detail.
• Previous experience in customer service or a call center environment preferred.
• Knowledge of logistics, shipping, and delivery processes is an advantage.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Interested? Submit your application and receive a quick response within a day!
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Number of vacancies:
40
Company Description
Sapient provides flexible staffing solutions and workforce management expertise to our organizations for every size, and we are seeking talented specialists to join our internal team.
Sapient is the key to all your business outsourcing needs. Our main goal is to help companies focus on their core competencies by managing the critical routine aspects of their daily operations. We are a Philippine-based outsourcing firm that provides a range of outsourcing services from consulting services, IT-enabled services, and call center services primarily catering small and medium based enterprises. As an outsourcing firm, the primary goal of Sapient is to assist organizational companies and individuals to focus on their core competencies by managing critical routine aspects of their business operations.
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