Location:
Cebu, Cebu
Contract Type:
Full Time
Experience Required:
3 to 4 years
Education Level:
Bachelor’s Degree
Job Description
About the job: QA Manager - Travel (Cebu) | Onsite
Start Date: ASAP
Type of Support: Voice
Work Arrangement: 100% Onsite (Cebu)
Shift Schedule | Rest days: 24x7
Educational Requirement: 2nd year completed / College Graduate
Work Experience:
3 to 4 years experience as a QA Manager in a travel account/Telco Voice account
Has understanding of quality methodologies (Lean six sigma, Kaizen, etc.).
Direct client management experience
No to retail or healthcare LOB experience
Responsibilities:
Developing and Implementing Quality Systems: Establishing and enforcing quality standards, procedures, and systems for products or services.
Monitoring and Auditing: Regularly monitoring processes, conducting audits, and verifying compliance with quality standards and operational guidelines.
Data Analysis and Improvement: Analyzing data to identify trends, bottlenecks, and areas for improvement, and developing strategies to enhance efficiency and customer satisfaction.
Collaboration and Communication: Working with cross-functional teams to address quality issues, implement corrective actions, and share best practices.
Start Date: ASAP
Type of Support: Voice
Work Arrangement: 100% Onsite (Cebu)
Shift Schedule | Rest days: 24x7
Educational Requirement: 2nd year completed / College Graduate
Work Experience:
3 to 4 years experience as a QA Manager in a travel account/Telco Voice account
Has understanding of quality methodologies (Lean six sigma, Kaizen, etc.).
Direct client management experience
No to retail or healthcare LOB experience
Responsibilities:
Developing and Implementing Quality Systems: Establishing and enforcing quality standards, procedures, and systems for products or services.
Monitoring and Auditing: Regularly monitoring processes, conducting audits, and verifying compliance with quality standards and operational guidelines.
Data Analysis and Improvement: Analyzing data to identify trends, bottlenecks, and areas for improvement, and developing strategies to enhance efficiency and customer satisfaction.
Collaboration and Communication: Working with cross-functional teams to address quality issues, implement corrective actions, and share best practices.
Number of vacancies:
1
Company Description
We DO NOT charge an applicant.
Founded by experts with more than 70 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best people to fill their manpower needs.
Composed of highly skilled team members who have worked with organizations ranging from small-to-medium entities to large-scale enterprises (including Fortune 500 companies), TASQ is fully capable of meeting staffing demands at all levels and across different industries.
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