Location:
Quezon City, National Capital Region
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Junior High School
Salary:
30.000,00 ₱ /
Monthly
Job Description
JOB DETAILS:
Company Profile: A leading global BPO company, providing exceptional customer service and technical support solutions to its clients.
Position: Service Desk
Company Industry: BPO Company
Location: Quezon City
Schedule: Shifting
Salary: Php 26,000
Work set up: Onsite
BENEFITS:
13th Month Pay
HMO coverage starting on Day 1
Paid Time-Off (PTO)
Competitive salary package
Professional growth in a global work environment
JOB REQUIREMENTS:
- Bachelor degree and Undergraduate high Highschool graduates are open to apply
- With 1 year and above experience in BPO / Technical Account
- Have 1 year and above experience in IT Hardware / Software Account
- Has experience in resolving tickets, troubleshooting hardware, software
- Preferably, candidates can start ASAP
JOB RESPONSIBILITIES:
- Provide L1 technical support for IT-related queries via phone, email, and chat.
- Troubleshoot hardware, software, and network issues for end-users
- Log, track, and escalate tickets using ITSM tools (e.g., ServiceNow)
- Reset passwords, manage user access requests, and ensure security compliance
- Maintain a knowledge base and document troubleshooting steps
RECRUITMENT PROCESS: (Online Process)
- Initial Interview
- Second Interview
- Final Interview
- Job Offer
For interested applicants, kindly send your resume on our email below:
[email protected]
For inquiry you may contact us to xxxxxxx
Company Profile: A leading global BPO company, providing exceptional customer service and technical support solutions to its clients.
Position: Service Desk
Company Industry: BPO Company
Location: Quezon City
Schedule: Shifting
Salary: Php 26,000
Work set up: Onsite
BENEFITS:
13th Month Pay
HMO coverage starting on Day 1
Paid Time-Off (PTO)
Competitive salary package
Professional growth in a global work environment
JOB REQUIREMENTS:
- Bachelor degree and Undergraduate high Highschool graduates are open to apply
- With 1 year and above experience in BPO / Technical Account
- Have 1 year and above experience in IT Hardware / Software Account
- Has experience in resolving tickets, troubleshooting hardware, software
- Preferably, candidates can start ASAP
JOB RESPONSIBILITIES:
- Provide L1 technical support for IT-related queries via phone, email, and chat.
- Troubleshoot hardware, software, and network issues for end-users
- Log, track, and escalate tickets using ITSM tools (e.g., ServiceNow)
- Reset passwords, manage user access requests, and ensure security compliance
- Maintain a knowledge base and document troubleshooting steps
RECRUITMENT PROCESS: (Online Process)
- Initial Interview
- Second Interview
- Final Interview
- Job Offer
For interested applicants, kindly send your resume on our email below:
[email protected]
For inquiry you may contact us to xxxxxxx
Number of vacancies:
15
Company Description
J-K Network was founded in 2013--- a time when careers for language speakers in the Philippines are just beginning to flourish. Less than a year later, we were awarded by the biggest BPO in the world as their most valued partner for being able to provide a huge number of Bilingual Talents to complete the latter’s Philippine team. In the same year, J-K Network was also able to assist one of the world’s biggest BPO company in putting up their pioneer account of 40 Korean speakers. J-K’s wide network of over 70,000 Bilinguals give companies a lot of chances to arrive to the best profiles under any language, background and expertise.
Awards from different firms, and even from the Philippine’s top Job - posting site followed in consecutive years. J-K was recognized for being one of the Philippine’s fastest growing firms and a company with most jobs offered in 2018. Up-to date, J-K has already provided 8500+ jobs to Bilingual speakers of different languages, and has assisted more than 600 international and global firms listed in the Forbes and Fortune 500 list of Global companies.
J-K Network is partnered with close to 700 Global and International Firms. This network brings about thousand jobs for different language speakers, from Japanese, Mandarin, Korean, Thai, Vietnamese, Malaysian, Spanish, German, French, Portuguese, Arabic, Italian and other Asian and European Language Speakers.
With more than 9 years of expertise in Multilingual recruitment and being one of the pioneers in the industry, J-K Network already has the advantage in finding Bilinguals, jobs that change lives for the better.
J-K’s wide network of over 70,000 Bilinguals give companies a lot of chances to arrive to the best profiles under any language, background and expertise.
View Company Profile