Customer Service Representative - Tech Support

DRM, INC.
Posted 4 days ago
Location:
Quezon City, National Capital Region
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Senior High School
Salary:
28.000,00 ₱ /  Monthly
Job Description
JOB TYPE: Full-time | Permanent
WORK LOCATION: Cubao
SALARY: Up to 28k

JOB DESCRIPTION:
Support users of a global ordering platform via inbound calls. Resolve technical issues, assist with user navigation, troubleshoot app errors, and answer order-related questions. The role demands patience, clear communication, and strong problem-solving skills.

QUALIFICATIONS:
• At least 1 year of Technical Support Representative (TSR) experience
• Strong communication and analytical skills
• Willing to work in a fast-paced environment
• Amenable to work in Cyberpark and on a rotating shift

BENEFITS:
• Work on-site allowance*
• Extensive HMO coverage for you and your dependents
• Non-Taxable Allowance on top of your basic salary
• Excellent Program Incentives based on performance
• Group Life Insurance - we got your back!
• 30 Service Incentive Leaves (15 days convertible to cash)
Number of vacancies: 10
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Company Description
We are an executive search and referral services company. We do assist our client companies in the sourcing of competent and qualified candidates to fill up various job positions in their organization. The job positions we are targeting for our referred candidates are those intended for direct hiring by our clients.
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