Beginner friendly - Call Center Agent

Sapient Solutions - SGS
Posted 8 days ago
Location:
Navotas, National Capital Region
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Senior High School
Salary:
28.000,00 ₱ /  Monthly
Job Description
Easy and Fast One-day hiring process and earn up to 28k monthly plus more benefits! We are looking for a Customer Service Representative in our Metro Manila Sites! This is a limited slot and urgent hiring, so don't miss this career opportunity. Apply now!

Responsibilities:
• Answer inbound calls and provide accurate information about products or services
• Assist customers with orders, returns, and troubleshooting issues
• Resolve customer complaints and escalate complex problems when necessary
• Maintain a professional and friendly tone to ensure customer satisfaction
• Meet performance targets related to call quality, resolution time, and customer feedback

Qualifications:
• High school diploma or equivalent
• Excellent verbal communication and active listening skills
• Computer literate and able to navigate multiple systems during calls
• Strong problem-solving skills and ability to remain calm under pressure
• Ability to handle high call volumes in a fast-paced environment

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!

Give us a ring, and let’s talk about how we can help you. Apply today!
Number of vacancies: 100
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Company Description
SAPIENT BPO is one of the fast growing company in this BPO industry. We do business with people for our people. We believe that the growth and development of our employees is the growth of our company as well.
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