Location:
Santa Cruz, Manila, National Capital Region
Contract Type:
Full Time
Experience Required:
3 to 4 years
Education Level:
Bachelor’s Degree
Job Description
1. Lead, manage, and support a team of technicians across various technical services.
2. Assign and schedule daily tasks, service jobs, and fieldwork based on workload and priorities.
3. Oversee the installation, troubleshooting, repair, and maintenance of equipment or systems as required by the company.
4. Monitor technician performance and conduct regular evaluations and coaching sessions. Review and verify service reports, job orders, and technical documentation.
5. Provide technical guidance and solutions to technicians for complex issues.
6. Liaise with clients, vendors, and internal departments for project coordination and problem resolution.
7. Monitor inventory of tools, spare parts, and consumables used by the team.
8. Develop training programs and implement skill development plans for the technicians. Participate in strategic planning and improvement of service processes and operational efficiency.
9. Maintain customer satisfaction through timely resolution of service issues and high-quality output.
2. Assign and schedule daily tasks, service jobs, and fieldwork based on workload and priorities.
3. Oversee the installation, troubleshooting, repair, and maintenance of equipment or systems as required by the company.
4. Monitor technician performance and conduct regular evaluations and coaching sessions. Review and verify service reports, job orders, and technical documentation.
5. Provide technical guidance and solutions to technicians for complex issues.
6. Liaise with clients, vendors, and internal departments for project coordination and problem resolution.
7. Monitor inventory of tools, spare parts, and consumables used by the team.
8. Develop training programs and implement skill development plans for the technicians. Participate in strategic planning and improvement of service processes and operational efficiency.
9. Maintain customer satisfaction through timely resolution of service issues and high-quality output.
Number of vacancies:
1
Company Description
Kelin Graphics System has been brightening the world of advertising since its inception in 2009. Since then, it has expanded the opportunities for existing printing businesses and new players in Luzon, Visayas and Mindanao by being a catalyst for new products and initiatives. Our reputation for dependability, trustworthiness, competitiveness and commitment to provide ISO and C.E. certifies products and reliable service before, during and after sales, has earned us our excellent reputation in the industry.
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