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CSR - Shipping and Delivery Service - Logistics account

BPO Sapient NCR
Posted over 30 days ago
Location:
Eastwood, National Capital Region
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Senior High School
Salary:
25.000,00 ₱ /  Monthly
Job Description
Easy and Fast One-day hiring process and earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative - Logistics Account in our Metro Manila Sites! This is a limited slot and urgent hiring, so don't miss this career opportunity. Apply now!

Responsibilities:
• Assist customers with shipment tracking, delivery status, and scheduling pickups
• Handle inquiries about shipping rates, transit times, and service options
• Resolve issues related to delays, lost shipments, or damaged goods
• Coordinate between customers, drivers, and warehouses to ensure smooth operations
• Meet targets for response time, issue resolution, and customer satisfaction

Qualifications:
• High school diploma or equivalent
• Strong communication skills with a customer-oriented mindset
• Basic understanding of logistics, shipping, and tracking processes
• Computer literate with proficiency in managing shipment and order systems
• Ability to work efficiently under pressure in a fast-paced, deadline-driven environment

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!

Give us a ring, and let’s talk about how we can help you. Apply today!
Number of vacancies: 50
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Company Description
Sapient provides flexible staffing solutions and workforce management expertise to our organizations for every size, and we are seeking talented specialists to join our internal team.
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