Location:
12th floor, SM CDO Downtown Tower, CM Recto Avenue, corner O, Cagayan
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Senior High School
Salary:
17.500,00 ₱ /
Monthly
Job Description
We are seeking for a customer service representative position located in Cagayan de Oro. As a customer service representative, you will be responsible for providing excellent support and assistance to our clients' customers through various communication channels. This is an exciting opportunity to join a leading global provider of customer experience solutions and work in a dynamic and stimulating call center environment.
What you'll be doing
- Handling inbound and outbound customer calls, emails, and chats to provide top-notch customer service
- Resolving customer inquiries, issues, and complaints in a friendly, efficient, and professional manner
- Documenting customer interactions and maintaining accurate records
- Identifying opportunities to improve the customer experience and providing feedback to management
What we're looking for
- HS/SHS Grad + with working experience (formal, OJT) combination of 6 months
- Excellent Communication skills
What you'll be doing
- Handling inbound and outbound customer calls, emails, and chats to provide top-notch customer service
- Resolving customer inquiries, issues, and complaints in a friendly, efficient, and professional manner
- Documenting customer interactions and maintaining accurate records
- Identifying opportunities to improve the customer experience and providing feedback to management
What we're looking for
- HS/SHS Grad + with working experience (formal, OJT) combination of 6 months
- Excellent Communication skills
Number of vacancies:
32
Company Description
TORCH Solutions-Known as one of the highly preferred HR extension of BPO and Non BPO companies.
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