Call Center Representative / Customer Service

IT Park Cebu City, Cebu

Posted yesterday

Company:: StackPH
Company Description:: Since 2019, STACKph has been on a mission to empower businesses by connecting them with top talent and delivering innovative solutions for long-term success. What started as a vision to simplify HR challenges has grown into a global partnership, making STACKph a trusted name in Recruitment Process Outsourcing (RPO), Business Process Outsourcing (BPO), and Employer of Record (EOR) services. We’re here to help your organization thrive with scalable, efficient, and tailored solutions that tackle your toughest operational hurdles—across any industry
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Junior High School
Number of vacancies:: 100

Job Description

We are looking for Call Center Representatives to join our growing team! The main role is to handle customer calls, provide assistance, and ensure client satisfaction.

Qualification:
High School Graduate / SHS / College Level
With or without call center experience
Good communication skills (English and Filipino)
Willing to work onsite and on shifting schedules
Fast learner and can work under pressure
Basic computer knowledge

Responsibilities:
Answer inbound or outbound calls
Assist customers with concerns, inquiries, or complaints
Provide accurate and timely information
Maintain professionalism in every call
Encode call details in the system

What We Offer:
Competitive salary
Performance bonuses
HMO and other benefits
Paid training
Career growth opportunities