Location:
UP Ayala Diliman Quezon City, National Capital Region
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Senior High School
Salary:
25.000,00 ₱ /
Monthly
Job Description
Qualifications:
- High School Graduate
- With or Without Experience
-Must be willing to work ONSITE in UP Ayala Diliman Quezon City
Responsibilities:
1. Answer customer inquiries: Respond to questions via various channels (phone, email, chat).
2. Resolve complaints and issues: Troubleshoot problems and offer solutions.
3. Provide product/service information: Educate customers on company offerings.
4. Process orders and transactions: Assist with purchases, payments, and cancellations.
5. Maintain customer records: Document interactions accurately in a CRM system.
6. Escalate unresolved issues: Forward complex problems to higher-level support.
7. Gather customer feedback: Collect insights to help improve services.
- High School Graduate
- With or Without Experience
-Must be willing to work ONSITE in UP Ayala Diliman Quezon City
Responsibilities:
1. Answer customer inquiries: Respond to questions via various channels (phone, email, chat).
2. Resolve complaints and issues: Troubleshoot problems and offer solutions.
3. Provide product/service information: Educate customers on company offerings.
4. Process orders and transactions: Assist with purchases, payments, and cancellations.
5. Maintain customer records: Document interactions accurately in a CRM system.
6. Escalate unresolved issues: Forward complex problems to higher-level support.
7. Gather customer feedback: Collect insights to help improve services.
Number of vacancies:
10
Company Description
NextStep Careers is an independent sourcing initiative I manage alongside my role as an External Sourcing Associate at Dempsey Resource Management Inc. My primary responsibility is to identify and refer potential candidates for various job opportunities by sharing updated vacancies and assisting applicants in connecting with the appropriate recruitment channels.
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