Strategic Executive Assistant

Setup: fully remote
Shift: Night shift (PH time)

Qualifications:
- 4+ years in operations, executive support, or project management roles
- Proven experience in fast-paced and/or remote work environments
- Track record of coordinating cross-functional teams and translating strategy into results
- Background in Operations management, executive support, data reporting, or client services is strongly preferred.
- Communication Excellence: Exceptional written and verbal communication skills with executive-level polish
- Technical Proficiency: Advanced skills in Asana, Google Workspace, Telegram, Zoom, and Notion

Responsibilities:
-Act as the primary liaison and strategic partner to the DGO and COO.
-Represent the DGO in cross-departmental meetings and leadership discussions
-Monitor and drive the execution of initiatives across HR, Data, Chat, Lead, and Client Relations.
-Identify operational inefficiencies and lead process improvement efforts.
-Collaborate with department heads to develop KPIs, dashboards, and reporting systems.
-Create and maintain standard operating procedures (SOPs)
-Lead multi-departmental projects from conception to completion.
-Utilize project management tools (Asana, Notion, Google Workspace, Telegram) to maintain accountability.
- Coordinate cross-functional stakeholders to ensure timely delivery.
-Maintain comprehensive project documentation and progress tracking.
- Draft high-quality executive communications, including memos, reports, and strategic updates.
- Synthesize departmental updates into executive-ready summaries.
- Provide guidance and accountability to department heads on behalf of the DGO.