Open for HS/SHS and Fresh grads - CSR - Finance account

Caloocan, National Capital Region

Posted 9 days ago


Company:: Sapient Solutions - SGS
Company Description:: SAPIENT BPO is one of the fast growing company in this BPO industry. We do business with people for our people. We believe that the growth and development of our employees is the growth of our company as well.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Number of vacancies:: 100

Job Description

Easy and Fast One-day hiring process and earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative - Financial Account in our Metro Manila Sites! This is a limited slot and urgent hiring, so don't miss this career opportunity. Apply now!

Responsibilities:
• Assist customers with inquiries about account balances, transactions, and statements
• Guide clients through online banking, payments, and account management processes
• Handle concerns related to billing errors, unauthorized charges, and disputes
• Ensure compliance with security protocols when verifying customer identity
• Achieve performance targets for accuracy, call resolution, and customer satisfaction

Qualifications:
• High school diploma or equivalent
• Strong communication skills with professionalism and empathy
• Basic knowledge of insurance terms, policies, and claim processes
• Computer literate with excellent data entry and documentation skills
• Ability to work accurately in a fast-paced, compliance-focused environment

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!

Give us a ring, and let’s talk about how we can help you. Apply today!