Email And Chat Support - Weekends Off
Quezon City, National Capital Region
Posted 8 days ago
- Company:
- Orbit Teleservices - Caloocan Site
- Company Description:
- At Orbit, we pride ourselves on delivering exceptional customer experiences. We believe our people are our strongest asset, which is why we promote from within and foster a culture grounded in clear, shared values. When you work with us, your customers receive attentive, personalized service—whether they're seeking support, resolving an issue, or making a purchase.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Junior High School
- Number of vacancies:
- 100
Job Description
• Handle customer inquiries, issues, and complaints in a professional and effective manner, escalating complex concerns as needed to ensure timely resolution.
• Accurately document customer interactions, transactions, and order details within the system.
• Keep up to date with company policies, procedures, and services to deliver reliable information to customers.
• Support a positive and team-oriented work environment.
• Perform basic troubleshooting tasks when required.
Job Qualifications:
• Must have completed at least a high school education or equivalent; college undergraduates are welcome.
• Previous experience in a similar role is an advantage but not required.
• Must be able to work on-site.
• Willing to attend interviews conducted on-site.
- Salary:
- ₱20,000.00 Monthly
