Customer service Representative

Manila, National Capital Region
Posted 4 days ago
Company:
Pilipinas Teleserv
Company Description:
Pilipinas Teleserv is a dynamic and innovative organization committed to delivering high-quality products and services to meet the evolving needs of its customers.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Bachelor’s Degree
Number of vacancies:
1

Job Description

Answer incoming calls, chats, or emails from customers regarding telecom services (billing, technical issues, subscriptions, etc.)
Provide accurate information and solutions in a professional and timely manner
Assist customers in upgrading plans, adding services, or resolving service interruptions
Handle complaints calmly and follow up to ensure resolution