Accounting Back-Office (Missing Bills Processor)

Location: Alabang | Onsite
Shift: Night; M- Thursday 8pm-6am Friday 8pm-4am
Probationary Contract

JOB REQUIREMENTS:
- Graduate of BS in Accountancy or any related business course.
- At least 1 year of work experience in the relevant or related role/capacity.
- Willing to work onsite.
- Good comm skills
- Experience in Accounts Payable

As a Missing Bills Processor, you'll manage a set of clients and focus on reducing missing bills by contacting vendors (mostly by phone) to collect invoices. You'll also retrieve invoices from vendor portals and ensure all documents are complete and accurate. This role needs strong communication, problem-solving, and multitasking skills.



DUTIES & RESPONSIBILITIES:
-Actively manage and resolve missing invoices for assigned accounts.
-Contact vendors directly to request and retrieve missing invoices.
-Download invoices from existing vendor portals when available.
-Set up new online access for vendor portals if none currently exists.
-Document every account interaction thoroughly and accurately.
-Record the method of vendor contact (e.g., phone, online portal, email).
-Include the name of the person spoken to during the interaction.
-Summarize the outcome of the call or the action taken.
-If the invoice is not obtained, document the reason (e.g., closed account, vendor delay).
-Outline the next steps planned, such as a follow-up date or escalation process.
-Ensure Adherence to Weekly Compliance Deadlines (e.g. Critical Aging Limit, High-Risk Accounts).
-Ensures compliance with company rules and regulations.
-Reports security incidents and/or any identified security weaknesses.