Non-voice account - Email and Chat Support

Caloocan, National Capital Region

Posted 7 days ago

Company:: BPO Sapient NCR
Company Description:: Sapient provides flexible staffing solutions and workforce management expertise to our organizations for every size, and we are seeking talented specialists to join our internal team.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Number of vacancies:: 160

Job Description

Easy and Fast One-day Hiring Process! Earn up to 28k monthly plus more benefits! We are looking for a Non-Voice Agent in our Metro Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!

Responsibilities:
•Manage non-voice account tasks including data entry, email correspondence, and chat support.
•Provide accurate information and resolve inquiries through written communication.
•Process service requests, updates, and follow-ups efficiently.
•Ensure high-quality and timely responses to customer queries and issues.
•Maintain detailed records of interactions and transactions.
•Meet performance targets for productivity, quality, and customer satisfaction.

Qualifications:
•High school diploma or equivalent
•Good communication and interpersonal skills
•Excellent problem-solving and decision-making abilities
•Ability to thrive in a fast-paced and dynamic environment

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!