Store Manager
Balanga, Bataan
Posted 9 days ago
- Company:
- Marivent Hotels and Resorts Inc.
- Company Description:
- Marivent Hotels and Resorts is a hospitality group featuring Philippine heritage hotels and resorts that celebrate Filipino craftsmanship and service.
- Contract Type:
- Full Time
- Experience Required:
- 3 to 4 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
1. Ensure smooth day-to-day store operations including opening and closing procedures.
2. Implement and enforce store policies, SOPs, and mall regulations.
3. Coordinate with mall administration for permits, schedules, and maintenance issues.
4. Drive sales performance and meet/exceed monthly sales targets.
5. Monitor KPIs and develop action plans for continuous improvement.
6. Implement in-store marketing, promotions, and merchandising strategies.
7. Ensure excellent customer service standards are consistently met.
8. Address customer feedback, concerns, and complaints in a timely manner.
9. Train staff on service and product knowledge.
10. Lead, train, schedule, and motivate a team of store personnel.
11. Conduct performance evaluations and provide coaching or disciplinary actions when needed.
12. Ensure proper staffing levels for operational efficiency.
13. Manage inventory levels, stock replenishment, and stock rotation.
14. Oversee visual merchandising and product display according to brand guidelines.
15. Coordinate regular stock counts and manage loss prevention efforts.
16. Prepare sales reports, staff schedules, and other required documentation.
Qualifications, Skills and Experience:
1. Bachelor’s degree in Business Administration, Management, or any related field.
2. At least 2-5 years of experience in a similar store or retail management role, preferably in a mall setting.
3. Strong leadership, organizational, and communication skills.
4. Proficient in MS Office and POS systems.
5. Customer-focused and results-driven.