Customer Support

NMS Philippines
Posted over 30 days ago
Location:
Baguio, Benguet
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Senior High School
Salary:
16.000,00 ₱ /  Monthly
Job Description
Qualifications:
Outbound calling experience - preferably in sales, lead generation, or financial services
Comfortable handling objections - ability to follow scripts while thinking on their feet
Goal-oriented mindset - focused on booking appointments, not just making calls
Basic tech proficiency - able to use CRM systems, dialers, and scheduling tools
Availability - must work U.S. business hours with consistency and reliability
Strong work ethic - self-motivated, dependable, and coachable

Duties:
Conduct outbound calls to potential clients, representing our client’s debt restructuring business.
Engage prospects by following provided scripts while skillfully handling objections and thinking quickly to maintain conversation flow.
Set up qualified meetings and appointments with potential clients, focusing on achieving booking targets.
Maintain up-to-date knowledge of debt restructuring offerings to confidently address client questions and provide relevant information.
Qualify leads through effective communication, identifying suitable candidates for debt restructuring services.
Manage CRM systems and scheduling tools.
Collaborate with internal teams to escalate complex queries or concerns as necessary.
Number of vacancies: 5
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Company Description
Established here in the Philippines in the year 2011 as an IT Services company with initial focus on Design and Programming, our growth has been constant in the years following. By May 2013, we had achieved PEZA*** Accreditation. Upon realizing the broad scope of Information Technology as not just solely design and programming, we have extended our coverage to all back-end services under the Information Technology field.
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