Customer Service Representative
Cebu City, Cebu
Posted 10 days ago
- Company:
- ACCPRO International
- Company Description:
- At ACCPRO International, we are dedicated to connecting businesses with exceptional talent by leveraging our extensive network, industry expertise, and cutting-edge recruitment strategies.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Junior High School
- Number of vacancies:
- 10
Job Description
CSR Properties and Casualties (Auto Insurance Account)
Manila and Cebu | Onsite | Graveyard Shift/Night Shift
DUTIES and RESPONSIBILITIES:
- Excellent communication and phone skills, with an ability to think and react to situations confidently
- Demonstrate ability to identify opportunities, develop account strategies, and negotiate creative solutions
- Appropriately communicate brand and corporate position, foster and maintain excellent customer relationship and build rapport in every customer contact via telephone or written correspondence
- Able to create a need and emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports for existing customers utilizing web based tools or proprietary software
- Experience in sales and client account management is a must. Sales and marketing experience in the sports and entertainment industry is preferred.
QUALIFICATIONS:
* Candidate must have at least 1 year International Voice Account experience
* Educational attainment: completed at least JHS or SHS
* Excellent Communication Skills
* Must be willing to work onsite and be amenable to shifting schedules.
* valid/expired pro/non-pro driver's license
BENEFITS OFFERED:
~ Competitive compensation package with monthly performance incentives
~ Meal and other allowances
~ Medical coverage for employees and up to three qualified dependents
~ Dental coverage for employees
~ Skills enhancement through training and professional development programs
~ HMO coverage for up to three dependents, valid until age 80
