Operations Secretary

Operations Support
• Coordinate day-to-day administrative tasks across departments to ensure smooth office operations
• Manage schedules, meetings, appointments, and communications for the Operations Manager or relevant leadership
• Prepare, track, and organize reports, presentations, and internal memos
• Assist in maintaining compliance records and documentation aligned with company policies
• Monitor project timelines and logistics to support cross-functional initiatives
• Handle office inventory, vendor coordination, and procurement tasks
Marketing Collaboration
• Support the planning and execution of marketing campaigns and promotional events
• Assist in preparing marketing materials such as flyers, social media posts, newsletters, and client proposals
• Coordinate with vendors, creatives, and media partners to ensure timely delivery of marketing collateral
• Maintain databases of leads, client feedback, and marketing analytics for reporting and performance tracking
• Provide research assistance on competitor strategies and market trends to support marketing initiatives
Communication & Liaison
• Draft professional communication for both internal and external stakeholders
• Serve as liaison between operations, marketing, and client-facing teams to foster collaboration
• Translate complex instructions or strategies into clear, actionable steps for various departments
Process Improvement & Branding
• Recommend improvements to operational workflows based on observed bottlenecks
• Uphold and apply brand guidelines when producing documents or coordinating events
• Ensure consistency in marketing tone and image across operational materials