Weekends off - Easy account - Non voice
Manila, National Capital Region
Posted yesterday
- Company:
- Sapient Global Services
- Company Description:
- SAPIENT BPO is one of the fast growing company in this BPO industry. We do business with people for our people. We believe that the growth and development of our employees is the growth of our company as well.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 240
Job Description
Responsibilities:
• Manage non-voice account tasks including data entry, email correspondence, and chat support.
• Provide accurate information and resolve inquiries through written communication.
• Process service requests, updates, and follow-ups efficiently.
• Ensure high-quality and timely responses to customer queries and issues.
• Maintain detailed records of interactions and transactions.
• Meet performance targets for productivity, quality, and customer satisfaction.
Qualifications:
• College graduate of any course
• No prior non-voice experience necessary—we provide comprehensive training!
• Strong written communication and organizational skills.
• Attention to detail and effective problem-solving abilities.
• Familiarity with non-voice support tools and systems is a plus but not required.
• Typing speed of at least 40 WPM (Words Per Minute).
Ability to work independently and as part of a team in a dynamic environment.
Interested? Apply now and start your career with us!
- Salary:
- ₱25,000.00 Monthly