Hotel Room Booking Support Specialist
Quezon City - Cubao, National Capital Region
Posted 20 days ago
- Company:
- Sapient Global Services
- Company Description:
- Sapient provides flexible staffing solutions and workforce management expertise to our organizations for every size, and we are seeking talented specialists to join our internal team. Sapient is the key to all your business outsourcing needs. Our main goal is to help companies focus on their core competencies by managing the critical routine aspects of their daily operations. We are a Philippine-based outsourcing firm that provides a range of outsourcing services from consulting services, IT-enabled services, and call center services primarily catering small and medium based enterprises. As an outsourcing firm, the primary goal of Sapient is to assist organizational companies and individuals to focus on their core competencies by managing critical routine aspects of their business operations.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 162
Job Description
Responsibilities:
• Manage hotel reservations, inquiries, and cancellations.
• Provide accurate details about hotel availability, rates, and amenities.
• Process bookings efficiently and correctly.
• Resolve customer concerns and escalate issues as needed.
• Meet performance targets for productivity, quality, and customer satisfaction.
• Maintain accurate records of reservations and customer interactions.
Qualifications:
• High school diploma or equivalent required.
• No experience necessary—we provide comprehensive training!
• Strong communication and interpersonal skills.
• Attention to detail and effective problem-solving abilities.
• Familiarity with reservation systems (e.g., GDS) is a plus but not required.
• Adaptable to changing customer needs and able to work well independently or as part of a team.
• 6 Months of experience needed
Interested? Submit your application and receive a quick response within a day!
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
- Salary:
- ₱25,000.00 Monthly