Pioneering Customer Care Representative

Quezon City, National Capital Region

Posted 4 days ago

Company:: Sapient Global Services
Company Description:: Sapient provides flexible staffing solutions and workforce management expertise to organizations of every size, and we are seeking talented specialists to join our internal team. Sapient is the key to all your business outsourcing needs. Our main goal is to help companies focus on their core competencies by managing the critical routine aspects of their daily operations. We are a Philippine-based outsourcing firm that provides a range of outsourcing services including consulting services, IT-enabled services, and call center services primarily catering small and medium based enterprises. As an outsourcing firm, the primary goal of Sapient is to assist organizational companies and individuals to focus on their core competencies by managing critical routine aspects of their business operations.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Number of vacancies:: 1

Job Description

We are mass hiring for Call Center Agents as prior in our Metro sites!

Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY!

Job Responsibilities:

•Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
•Update and maintain accurate records of customer interactions, transactions, and order details in the system.
•Stay updated on company policies, procedures, and services to provide accurate information to customers
•Contribute to a positive and collaborative team environment.

WHAT CAN WE OFFER?

•Competitive Salary
•Opportunity for rapid career growth for Top Performers
•HMO with 2 free beneficiaries on Day One
•Shift Schedule (Day shift/Mid shift/Night shift)
•Pioneer, Non-voice, and Easy Accounts Available
•Free Coffee and Biscuits in the office
•Retirement/Life Insurance for Qualified Staff
•Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.

THIS IS FOR AN ONSITE WORK SET UP