Account Specialist (Client Retention Front-end)
Makati, National Capital Region
Posted 9 days ago
- Company:
- Dempsey Resource Management Inc.
- Company Description:
- Talent Acquisition | Dempsey Resource Inc. Helping job seekers find the right opportunities and employers find the right talent. A trusted recruitment and human resource solutions provider in the Philippines. The company specializes in sourcing, screening, and placing qualified professionals across various industries including manufacturing, retail, healthcare, IT, finance, and services. With a commitment to excellence and client satisfaction, Dempsey offers end-to-end HR support — from job placement to talent management — helping businesses grow through effective workforce solutions. PH-based | Open to connect Let’s find your next career move!
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
— Bachelor’s degree holder (preferably in Business, Marketing, or Healthcare)
— At least 1 year of experience in client servicing (HMO, insurance, or healthcare preferred); open to interested fresh grads
— Strong skills in account management, relationship building, and retention
— Excellent verbal & written communication skills
— Highly organized and detail-oriented
— Proficient in MS Office (Excel, Word, Outlook); CRM experience is a plus
— Holds a valid driver’s license and willing to drive for client visits
— Willing to work on-site
Job Description:
— Provide direct, day-to-day client support and servicing
— Handle account setup, documentation, and maintenance
— Respond to client concerns with professionalism and urgency
— Proactively engage clients for renewals and retention
— Lead onboarding and benefit orientation
— Coordinate with internal departments for smooth client experience
— Prepare and present quarterly utilization reports
— Organize wellness and health engagement events
— Collect feedback and recommend improvements
— Support renewal negotiations and value presentation
— Ensure complete documentation and AMLA compliance
- Salary:
- ₱18,000.00 Monthly
