Location:
Makati, National Capital Region
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Senior High School
Salary:
22.000,00 ₱ /
Monthly
Job Description
- Provide front-line support for audio equipment, software, and systems, identifying, diagnosing, and resolving technical issues for customers.
- Maintain strong relationships with assigned accounts by understanding their audio needs and ensuring ongoing satisfaction and retention.
- Educate customers on how to use audio products, including setup, maintenance, and optimization of audio performance.
- Collaborate with engineering or tier-2 support teams to escalate unresolved issues and ensure timely resolution for customers.
- Gather customer feedback and identify patterns in issues to help improve products, services, and internal support processes.
- Maintain strong relationships with assigned accounts by understanding their audio needs and ensuring ongoing satisfaction and retention.
- Educate customers on how to use audio products, including setup, maintenance, and optimization of audio performance.
- Collaborate with engineering or tier-2 support teams to escalate unresolved issues and ensure timely resolution for customers.
- Gather customer feedback and identify patterns in issues to help improve products, services, and internal support processes.
Number of vacancies:
20
Company Description
We are an external recruitment partner based in Baliuag, Bulacan, helping businesses connect with top-quality talent.
View Company Profile
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