Sales Support

Job Description and Responsibilities
• Generates and processes new sales leads as necessary
• Answers phone calls from customers and deals with problems as they arise
• Takes sales information and puts it into an easily readable format
• Follows up with customers to make sure that they are satisfied with a particular product
• Makes sure that salespeople are on track with sales goals
• Meets with other departments to make sure that salespeople are doing their job correctly
• Provides any necessary data or reports to the sales team
• Exerts attention to detail, as customers may have the same problems; reports the problems as necessary
• Arranges appointments with clients and the sales team
• Acknowledges customers by responding to emails, texts, and phone calls
• Updates all contact information for clients
• Deals with any customer complaints and resolves the issue as necessary
• Arranges travel and accommodations for any salesperson who is meeting clients outside of the office
• Does any necessary administrative work, including filing reports or presenting the sales team with necessary documents
• Learn and use Apptivo, Hubspot, and Spiceworks applications

Qualifications:
• Has at least 1-2 years of experience in Audio Visual and IT sales;
• Previous experience in a sales support role is highly valued, demonstrating familiarity with the day-to-day tasks and responsibilities.
• A bachelor's degree in business, marketing, or a related field is often a strong asset, providing a foundation in business principles and sales strategies.