Technical Coordinator

Makati City, National Capital Region

Posted 5 days ago

Company:: Am Group of Kitchen Equipment and Supplies Inc.
Company Description:: Retail & Consumer Products 11-50 employees AM GROUP ASIA, though recently established in 2015 in the Philippines will be the home Marketing Office for Asia for several European Brands that will cater to many Restaurant, Hotel and Food Industry needs. Committed to supporting our customers, we are partnered with the most known dedicated and experienced Dealers all over Asia which will handle all After-Sales Support. Geared with knowledgeable staff, skilled and trained Engineers - we have proven quality service throughout the years and will keep on providing the best possible solution to our valued customers. Suppliers: • COLDLINE (Professional Refrigeration Units -Upright, Counters & Blast Chiller/Freezer) • STAFF (Pasteurizer, Creams, Ice and Ice cream Machines) • CATTA27 (Industrial Ice Cream Machines) • PRATICA (Industrial Bakery Equipments) • KOPA(Grilling Solutions) • POLIN (Industrial Bakery Equipments) • EASYBEST (Gelato and Pastry Showcase) • ARIA (Soft-serve/Yogurt Machines) Consultancy, Project and Tenders • With expertise in Kitchen & Bar Design • Working with Hospitality Professionals all over Asia • With network of experience partners all over Asia and Europe in support to Projects
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Bachelor’s Degree
Number of vacancies:: 5

Job Description

Description
-Checking and monitoring equipment/product logistics for projects and brands under the department.
-Plots weekly and daily activities of the technical team
-Responsible for project allocation monitoring
-Collaborate with other departments to ensure that all sales and/or technical-related activities are aligned with company goals and objectives
-Monitors Technical Support Staffs’ itineraries
-Prepares and monitors requisition of equipment/devices
-Serve as a back-end support to sales
-Submits reports on sales pipeline, orders and projects updates, ensuring that all opportunities are tracked and followed up on in a timely manner.
-Coordinating sales meetings and conference calls, preparing demonstration requirements and other administrative support to the team.
-Providing excellent customer service to clients and responding to their inquiries in a timely and professional manner.

Requirements
-Must have at least bachelor's degree of any related course
-With at least 1 year of Customer Care experience and with experience supporting for Calls, Emails and Chats
-Good call handling, good email handling, good documentation skills, with good business communication skills
-Must be willing to work in Makati City
-Can start as soon as possible
-with experience in Kitchen Equipment and supplies is an advantage