Hiring CSR - Voice and Non-voice accounts
Caloocan, National Capital Region
Posted 5 days ago
- Company:
- Sapient Solutions - SGS
- Company Description:
- SAPIENT BPO is one of the fast growing company in this BPO industry. We do business with people for our people. We believe that the growth and development of our employees is the growth of our company as well.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 240
Job Description
Responsibilities:
• Manage non-voice account tasks including data entry, email correspondence, and chat support.
• Provide accurate information and resolve inquiries through written communication.
• Process service requests, updates, and follow-ups efficiently.
• Ensure high-quality and timely responses to customer queries and issues.
• Maintain detailed records of interactions and transactions.
• Meet performance targets for productivity, quality, and customer satisfaction.
Qualifications:
• High school diploma or equivalent
• Good communication and interpersonal skills
• Excellent problem-solving and decision-making abilities
• Ability to thrive in a fast-paced and dynamic environment
Our Awesome Benefits:
• Fix weekends Off
• Competitive Salary
• Monthly Commissions
• HMO with 2 FREE Dependents from Day 1
• Free Coffee and Biscuits at the office
• Paid leaves, OT & holiday pay
• Government-mandated benefits & 13th-month pay
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
- Salary:
- ₱25,000.00 Monthly
