Team Leader - PHRN

MOA Pasay, National Capital Region

Posted 3 days ago


Company:: VCC Link, Inc.
Company Description:: VCC Link, Inc. was established in 2004 primarily as a firm that offers solutions to offshore and outsourcing companies, addressing business needs such as the supply of quality workforce, customer service training, and turnkey solutions set up. Champion contributor for the Philippines Information Technology and Business Process Management (IT-BPM) sector, VCC Link has now focused on providing recruitment solutions to the outsourcing industry. Multi-award-winning, VCC Link provides top-tier solutions to its Fortune Global 500 clients. We offer bespoke, agile, and efficient strategies to help fulfill your workforce needs across all functions in corporate, consulting, operations, and technology verticals. With over 8,000 life-changing career opportunities served, VCC Link is a professional partner to job seekers looking for career advancement. We support, with compassion, employment opportunities to fresh graduates, supervisors, top-level management, and C-Suite decision-makers. Our goal: to spark the flow of 100,000 improved lives through better jobs by 2030. Empowering lives since 2004, this is what we do.
Contract Type:: Full Time
Experience Required:: 3 to 4 years
Education Level:: Bachelor’s Degree
Number of vacancies:: 20

Job Description

Key Responsibilities:

- Supervise, coach, and mentor a team of PHRNs in handling clinical and non-clinical BPO-related tasks (e.g., utilization management, prior authorization, claims review, telehealth support).
- Monitor daily team performance, productivity, and quality metrics.
- Conduct regular performance reviews and provide constructive feedback.
- Assist in training and upskilling team members on medical protocols and client guidelines.

Job Qualifications:

- At least 3 years Team Lead Experience
- Must be a Philippine Registered Nurse with an active PRC license.
- With Healthcare Account Experience
- Willing to work onsite at MOA Pasay