CSR Spanish Bilingual Agents
Cebu, Cebu
Posted 8 days ago
- Company:
- Trinity Workforce
- Company Description:
- We offer recruitment and search services across all capabilities with a demonstrated ability to attract differentiated talent for our clients.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 2
Job Description
-Communicate with customers in Spanish and English via phone, email, or chat
-Provide timely and accurate responses to inquiries, concerns, or service issues
-Collaborate with internal teams to resolve customer challenges efficiently
-Maintain a high level of professionalism and empathy in all interactions
-Document and track customer interactions using internal systems
Qualifications:
-Proficiency in both Spanish and English (verbal and written)
-Bachelor’s degree or equivalent (open to fresh graduates!)
-Strong problem-solving and communication skills
-Ability to multitask and thrive in a dynamic work environment
-A customer-first mindset with a genuine desire to help people
What We Offer:
-Competitive compensation and performance incentives
-Opportunities for career growth and professional development
-Supportive and inclusive work environment
-Training and mentorship programs for new hires
