Hotel Booking - Online Chat Assistant - Pure Chat - Weekend Off

Quezon City, National Capital Region

Posted 8 days ago

Company:: GrandHires Tech
Company Description:: At GrandHires Tech, we believe in building more than just careers — we build futures. As an emerging force in the tech and outsourcing industry, our mission is to empower professionals by creating meaningful opportunities for growth while promoting a healthy work-life balance. Founded on the principles of innovation, inclusivity, and integrity, GrandHires Tech is committed to delivering exceptional solutions to our clients while fostering a people-first culture within our team. We strive to be a catalyst for both professional and personal development, offering a supportive work environment that values flexibility, mental well-being, and continuous learning.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Number of vacancies:: 100

Job Description

Start Your Career with Us and Make an Impact in Hospitality!

We're looking for dynamic, customer-focused individuals for both voice and non-voice roles, with night shift availability. Whether you're assisting guests with bookings or resolving inquiries with care, your contribution will help shape unforgettable guest experiences.

What’s In It For You?

• Competitive Salary Packages
• Health Maintenance Organization (HMO) starting on your first day
• Performance-based Incentives to reward your hard work
• Allowance Bonuses
• Opportunities for Career Growth & Advancement

Job Responsibilities:

• Handle customer inquiries, concerns, or complaints with professionalism and efficiency, escalating when necessary for quick resolution.
• Accurately update and maintain customer records and order details in the system.
• Stay up to date on company policies, services, and procedures to provide accurate and helpful information.
• Contribute to a positive and collaborative team environment.
• Provide basic troubleshooting support as needed.

What We’re Looking For:

• Must have 6 months BPO experience
• Can start ASAP
• High school graduates or equivalent (college undergraduates welcome).
• Able to work on-site (Cubao, Quezon City) and attend on-site interviews.
• Fresh graduates are encouraged to apply!
• Must be living within NCR or Rizal/Antipolo

Job Types: Full-time, Permanent

Salary: Up to Php 23,000 Package

Additional Benefits:

• Flexible Schedule for better work-life balance
• Health & Life Insurance for your peace of mind
• Paid Training to ensure your success
• Paid Time Off (PTO) & Bonuses including the 13th Month Pay
• Regular Pay Raises and opportunities for promotion
• Fun Company Events to celebrate success together!

Work Schedule: 8-hour shifts Dayshift/Nightshift availability

Ready to Join Us? Apply Now and Become Part of Our Success!