Non-voice - Easy account

Malabon, National Capital Region
Posted 8 days ago
Logo Sapient Solutions - SGS
Company:
Sapient Solutions - SGS
Company Description:
SAPIENT BPO is one of the fast growing company in this BPO industry. We do business with people for our people. We believe that the growth and development of our employees is the growth of our company as well.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Senior High School
Number of vacancies:
100

Job Description

Easy, no-hassle and Fast One-day Hiring process! Earn up to 25k monthly plus more benefits! We are looking for a Non-Voice Agent in our Metro Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!

Responsibilities:
• Respond to customer inquiries via chat, email, and support tickets in a timely and professional manner.
• Provide accurate information and solutions related to products, services, or account issues.
• Resolve concerns efficiently while maintaining a courteous and helpful tone.
• Document all interactions and update customer records accurately.
• Coordinate with internal teams to ensure smooth issue resolution.
• Maintain high standards in written communication and meet service quality metrics.

Qualifications:
• At least a high school diploma or equivalent; college-level education is a plus
• Strong written English communication skills with excellent grammar and spelling
• Previous experience in chat or email support is preferred but not required
• Customer-focused attitude with strong problem-solving and critical-thinking skills
• Familiarity with basic computer applications and online tools (e.g., CRM systems, helpdesk platforms)
• Ability to multitask and manage time effectively in a fast-paced environment

Our Awesome Benefits:
• Fix weekends Off
• Competitive Salary
• Monthly Commissions
• HMO with 2 FREE Dependents from Day 1
• Free Coffee and Biscuits at the office
• Paid leaves, OT & holiday pay
• Government-mandated benefits & 13th-month pay
• Fast-Track Career Growth for top performers
• Life Insurance & Retirement Plan for qualified team members

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!

Give us a ring, and let’s talk about how we can help you. Apply today!
Salary:
₱25,000.00 Monthly