Customer Service (Freight Forwarding/Logistics Operations)
Compliant Business Processing Philippines Inc.
Posted over 30 days ago
Location:
Mandaluyong, National Capital Region
Contract Type:
Full Time
Experience Required:
3 to 4 years
Education Level:
Bachelor’s Degree
Job Description
Job Scope
Process Import Bookings and coordinate customer order with overseas agents
Communicate with customers, service providers, airlines, shipping lines, overseas agent
Shipment order tracking / status reports
Job invoicing / processing creditor invoices
Arranging transport / cartage
Maintain safe and clean working area by complying with company policies and procedures
Qualifications
Graduate of Customs Administration or related course
More than 5 years experience in the industry (logistics, freight forwarding)
Solid work exposure in the end to end activities of order processing
Experience in using Cargowise/ ICS/ Excel
Strong attention to detail
Able to work autonomously
Excellent Customer Service skills
Others:
Permanent WFH* (terms and conditions apply).
HMO and Life insurance coverage on the first day of work.
Amenable to work on different shifts (AM, Mid, Night Shift)
Company to provide internet allowance and PC.
20% Night Differential and Other Allowance
Loyalty award and Others.
Process Import Bookings and coordinate customer order with overseas agents
Communicate with customers, service providers, airlines, shipping lines, overseas agent
Shipment order tracking / status reports
Job invoicing / processing creditor invoices
Arranging transport / cartage
Maintain safe and clean working area by complying with company policies and procedures
Qualifications
Graduate of Customs Administration or related course
More than 5 years experience in the industry (logistics, freight forwarding)
Solid work exposure in the end to end activities of order processing
Experience in using Cargowise/ ICS/ Excel
Strong attention to detail
Able to work autonomously
Excellent Customer Service skills
Others:
Permanent WFH* (terms and conditions apply).
HMO and Life insurance coverage on the first day of work.
Amenable to work on different shifts (AM, Mid, Night Shift)
Company to provide internet allowance and PC.
20% Night Differential and Other Allowance
Loyalty award and Others.
Number of vacancies:
1
Company Description
Compliant Business Processing (CBP) is a business process outsourcing (BPO) company that specifically targets the freight forwarding and logistics industry in Australia, New Zealand, the UK and the USA.
As the wholly owned subsidiary of the Compliant Group in Australia, CBP along with the rest of the Group supplies services exclusively to freight forwarders, brokerage, shipping and logistic providers.
At CBP we believe that our staff are our greatest asset and so we spend a lot of time and energy recruiting and developing our team for success.
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