Customer Service - Retail account Agent
Marikina, National Capital Region
Posted 9 days ago
- Company:
- Sapient Solutions - SGS
- Company Description:
- SAPIENT BPO is one of the fast growing company in this BPO industry. We do business with people for our people. We believe that the growth and development of our employees is the growth of our company as well.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 100
Job Description
Responsibilities:
• Manage retail inquiries, customer service requests, and order processing.
• Provide accurate information about products, pricing, and store policies.
• Process transactions, returns, and exchanges efficiently.
• Resolve customer concerns and escalate complex issues as needed.
• Meet performance targets for productivity, quality, and customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
Qualifications:
• High school diploma or equivalent required; a background in Retail Management, Business, or a related field is a plus.
• No prior retail experience necessary—we provide comprehensive training!
• Strong communication and interpersonal skills.
• Attention to detail and effective problem-solving abilities.
• Familiarity with retail systems and tools is a plus but not required.
• Ability to adapt to changing customer needs and work well independently or as part of a team.
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
- Salary:
- ₱25,000.00 Monthly
