Logistics account Specialist - CSR

Tandang Sora, National Capital Region

Posted yesterday


Company:: Sapient Global Services
Company Description:: Sapient provides flexible staffing solutions and workforce management expertise to our organizations for every size, and we are seeking talented specialists to join our internal team. Sapient is the key to all your business outsourcing needs. Our main goal is to help companies focus on their core competencies by managing the critical routine aspects of their daily operations. We are a Philippine-based outsourcing firm that provides a range of outsourcing services from consulting services, IT-enabled services, and call center services primarily catering small and medium based enterprises. As an outsourcing firm, the primary goal of Sapient is to assist organizational companies and individuals to focus on their core competencies by managing critical routine aspects of their business operations.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Number of vacancies:: 40

Job Description

Now hiring for Shipping and Delivery Specialist - Logistics Account at Metro Manila Sites! We guarantee you an Easy and Fast One-day hiring process and earn up to 25k monthly plus more benefits! This is a limited slot and urgent hiring, so don't miss this career opportunity. Apply now!

Responsibilities:
• Assist customers with tracking shipments, checking delivery status, and scheduling pickups
• Respond to inquiries regarding shipping rates, transit times, and available service options
• Resolve issues related to delivery delays, lost packages, or damaged goods
• Coordinate with drivers, warehouses, and customers to ensure timely and accurate deliveries
• Consistently meet performance targets for response time, issue resolution, and customer satisfaction

Qualifications:
• High school diploma or equivalent
• Excellent communication skills with a strong customer-focused approach
• Basic knowledge of logistics operations, including shipping and tracking procedures
• Proficient computer skills with experience using shipment and order management systems
• Ability to perform effectively under pressure in a fast-paced, deadline-driven environment

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!

Give us a ring, and let’s talk about how we can help you. Apply now and receive a quick response within a day!