Now Hiring - Client Support - Weekends off

Quezon City, National Capital Region

Posted today


Company:: Sapient Global Services
Company Description:: Sapient provides flexible staffing solutions and workforce management expertise to our organizations for every size, and we are seeking talented specialists to join our internal team. Sapient is the key to all your business outsourcing needs. Our main goal is to help companies focus on their core competencies by managing the critical routine aspects of their daily operations. We are a Philippine-based outsourcing firm that provides a range of outsourcing services from consulting services, IT-enabled services, and call center services primarily catering small and medium based enterprises. As an outsourcing firm, the primary goal of Sapient is to assist organizational companies and individuals to focus on their core competencies by managing critical routine aspects of their business operations.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Number of vacancies:: 280

Job Description

Now hiring for Customer Care Agent at Metro Manila Sites! We guarantee you an Easy and Fast One-day hiring process and earn up to 25k monthly plus more benefits! This is a limited slot and urgent hiring, so don't miss this career opportunity. Apply now!

Responsibilities:
• Handle inbound calls and provide accurate information regarding products and services
• Assist customers with placing orders, processing returns, and resolving product-related issues
• Address customer complaints and escalate complex concerns to the appropriate teams when needed
• Maintain a courteous and professional tone to ensure a positive customer experience
• Consistently meet performance metrics for call quality, resolution time, and customer satisfaction

Qualifications:
• High school diploma or equivalent
• Excellent verbal communication and active listening skills
• Proficient with computers and able to navigate multiple systems simultaneously
• Strong problem-solving abilities with a calm, solution-focused approach under pressure
• Capable of managing high call volumes in a fast-paced, customer-focused environment

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!

Give us a ring, and let’s talk about how we can help you. Apply now and receive a quick response within a day!