Customer Service Representative (virtual process)c

mabalacat, Pampanga
Posted 16 days ago
Company:
CONCENTRIX
Company Description:
Talent Sourcing Specialist.,we can help to get hired. We are actively looking for candidates to join our Customer Service team.This opportunity is open to all applicants, whether you hired.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Senior High School
Number of vacancies:
120

Job Description

Be Part of Our Team!
We are looking for Customer Service Representative!
Qualifications:
- At least a HS/SHS Graduate (With BPO Experience) College Graduate (Starter/Newbie)
- Must be willing to work-onsite.
- Must be willing to start ASAP.
- Open for No BPO Experience
About the Role:
We're looking for enthusiastic and motivated individuals to join our team as Customer Service Representatives (CSR). This is an exciting opportunity for anyone looking to work onsite and develop their customer service skills. No prior experience is required, as we provide full training, tips, and guidance to help you succeed!
Key Responsibilities:
Assist customers via phone, email, or chat, providing prompt and professional responses to inquiries.
Resolve customer issues and concerns with empathy and patience, ensuring a positive experience.
Offer solutions and process orders, returns, or other service-related tasks based on customer needs.
Maintain accurate customer records and follow up to ensure satisfaction.
Work within a virtual team environment, collaborating with colleagues to meet service goals.
Learn and apply product and service knowledge through the training and resources provided.
What We Offer:
No Final Interview Process: A streamlined hiring process with no stressful final interview!
Salary:
₱27,000.00 Monthly