Open to HS Grad - Pure Non-Voice - CSR
Quezon City, National Capital Region
Posted today
- Company:
- Sapient Global Services
- Company Description:
- Our goal for our people is to be inspired, motivated and creative with their work. Our management approach is designed to help our employees strive for excellence while maintaining a healthy lifestyle. To create, develop, and execute cutting-edge, world-class ICT solutions that improve the lives of our clients, partners, and employees.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 100
Job Description
Your Day-to-Day:
• Manage non-voice account tasks including data entry, email correspondence, and chat support.
• Provide accurate information and resolve inquiries through written communication.
• Process service requests, updates, and follow-ups efficiently.
• Ensure high-quality and timely responses to customer queries and issues.
• Maintain detailed records of interactions and transactions.
• Meet performance targets for productivity, quality, and customer satisfaction.
Qualifications:
• College graduate of any course
• No prior non-voice experience necessary—we provide comprehensive training!
• Strong written communication and organizational skills.
• Attention to detail and effective problem-solving abilities.
• Familiarity with non-voice support tools and systems is a plus but not required.
• Typing speed of at least 40 WPM (Words Per Minute).
• Ability to work independently and as part of a team in a dynamic environment.
Why You Should Apply:
• Competitive Salary (up to 25K)
• Monthly Commissions
• Fast-Track Career Growth for top performers
• HMO with 2 FREE Dependents from Day 1
• Free Coffee and Biscuits at the office (because we believe work should be enjoyable!)
• Pioneer Accounts (including Voice and Easy Accounts)
• Incentives, Signing Bonuses, and More Premium Perks
• Flexible Shifts (Day, Mid, and Night)
• Life Insurance & Retirement Plan for qualified team members
Work-life balance is real here. Join a team that values growth, efficiency, and making a difference. Whether you’re new to non-voice support or looking to advance your career, we have a place for you!
Ready to take the next step? Let’s chat about how you can grow with us—apply today!
- Salary:
- ₱25,000.00 Monthly