Ibex Cubao QC - Hiring BPO Agents - No BPO Experience Required

This is part of the External Referral Program by XRP – John Christopher Briagas
with ID - MNL-XTRA-067 - Ibex Philippines!
Apply now and be referred to top BPO employers with added guidance and support!

Job Description:

We’re looking for enthusiastic and tech-savvy individuals to join our growing customer service team!

As a Call Center Agent, you’ll handle inbound and/or outbound calls, assist customers with their inquiries, resolve concerns, and provide outstanding service — all while representing top global brands.

Key Responsibilities:

Handle customer concerns and questions via phone calls

Provide accurate information and resolve issues in a timely manner

Document customer interactions using internal systems

Escalate complex issues to the appropriate department when necessary

Maintain a positive and professional tone in every interaction

Qualifications:

At least 18 years old

Completed Senior High School (or High School under the old curriculum)

Good English communication skills

Basic tech knowledge (navigating computers, troubleshooting apps/devices)

Willingness to learn and work in a fast-paced environment

Amenable to shifting schedules and working onsite or hybrid (depending on site)

Why Join Us?

Competitive salary + performance bonuses

Paid training and clear career growth path

Supportive team and inclusive culture

HMO and other benefits

Multiple locations hiring nationwide

This is part of the External Referral Program by XTRA Referral by – John Christopher Briagas.
with ID MNL-XTRA-067.
Apply now and be referred to top BPO employers with added guidance and support!

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